Terms and Conditions

Cancellation Policies

For Full Meeting and One Day Registrations

ll cancellations must be made in writing and received at the DIA office in Japan no later than four weeks prior to the start date of the program. After this date, there will be no refunds. Registrants who do not cancel prior to this date and do not attend will be responsible for the full registration fee. Registrants are responsible for canceling their own hotel and travel reservations. DIA reserves the right to alter the venue, if necessary. If an event is cancelled, DIA is not responsible for airfare, hotel or other costs incurred by registrants. Administrative fee that will be withheld from refund amount is: For one day conferences: Industry Member or Nonmember = ¥10,000, Government/Academia/Nonprofit (Member or Nonmember) = ¥5,000. For conferences of two days or more: Industry Member or Nonmember = ¥20,000 Government/Academia/Nonprofit (Member or Nonmember) = ¥10,000

Transfer Policies

For Full Meeting and One Day Registrations

You may transfer your registration to a colleague at any time but membership is not transferable. Please notify DIA office in Japan of such transfers as soon as possible, preferably in writing. Substitute registrants will be responsible for the nonmember fee, if applicable.

Event Stream and Recording

If you attend a DIA event, we may take photographs of you at the event. We may also make video and audio recordings of events (both face to face and online) that may include your participation in the event, including your image, questions, and comments.

DIA uses photography and recorded video and audio to promote our events and to make them available for later use to support DIA's mission to improve health and well-being worldwide by promoting the exchange of vital information and issues related to healthcare products, technologies and services. Events go by extremely quickly. Exhibitors, speakers and attendees cannot attend all sessions and discussions. Photography and recordings are essential to allow exhibitors, speakers and attendees to learn from sessions and discussions they couldn't attend, capture the energy and atmosphere outside the official sessions, and allow persons who could not attend to view what transpired and learn from the event.

Badge Policy

DIA does NOT allow registrants to pass name badges to others. DIA may ask attendees to show identifications, if necessary.

Privacy Statement

DIA respects the privacy of all of its members and customers. The Privacy Policy applies to all information DIA collects, including information collected via this website and DIA online community websites, email and other electronic communications between you and DIA, event registrations, your learning experience, information provided to us by your employer, and information you provide to DIA offline. Please review the Privacy Policy here:

View Privacy Policy

Personal Information Statement

The personal information provided when you register for an event will be used to contact you with information about upcoming events, programs, products and services of DIA. In addition, your name and organization name will be listed in the Attendee List which will be distributed on site to the participants of an event for which you have registered. By submitting this information with a registration you are regarded as having agreed to this handling of information, but if you do not agree, please contact DIA Japan.