Peter is Director of Business Planning and Communications (EMEA) in Pfizer Medical Information, supporting global and regional operations, and leading their Global Customer Engagement Strategy. Peter has worked in Pfizer MI for over 15 years, covering numerous roles and responsibilities during this time. He is a passionate advocate for MI, the work MI does and the value that it provides to both the customer and the company.

Sarah is a Medical Operations Consultant working with Medical Information, Affairs and Compliance professionals, applying skills in clinical pharmacy and experience as a Regional Director and Cluster Senior Manager. She has partnered many teams and led a wide range of initiatives, e.g. catalysing complex projects; auditing and improving processes; developing clear operating frameworks; evaluating and implementing novel technologies; upskilling multi-cultural, cross functional groups; and effecting change. A Pharmacist and Medical Signatory, Sarah sustainably improves business and patient outcomes. She is a past President of PIPA, founding member of the MILE body, and has supported the DIA as a committee member and session chair since 2008.

Marie-Luise is the Head of Europe Medical Information at Sanofi. Before, she has led Medical Information for Sanofi in Germany, Switzerland and Austria. Besides ensuring high-quality Medical Information for all customers and products, she is working on inclusion of new digital media in the Medinfo channel mix. She is the Co-founder of the subcommittee Medical Information of the industry association (VFA) in Germany. Before joining Medical Information she has gained experience in Medical Affairs, Supply Chain, and as a Qualified Person in Quality.

Sabine Lischka-Wittmann, PhD is currently the European Medical Information Director for Eli Lilly & Company. She was previously the Senior Manager of the Medical Information and Medical Liaisons teams in Germany. Sabine is a highly experienced Medical Information manager: she has managed the German team for over 20 years. Sabine has lead numerous projects across the European region during her role as a European MedInfo Coordinator, including the implementation of Virtual MedInfo Teams in Europe to increase productivity, a quality assurance system for MedInfo responses, and the harmonization of process flows in this function. Sabine has presented at the DIA US Medical Communications workshop as well as the European Med Info conference.

20 year career in the pharmaceutical industry working in clinical development, sales and medical affairs. Highlights include: - Leadership of a global line function in clinical development with responsibility for budgets, hiring, departmental objectives and strategic planning - Extensive line management experience with demonstrated excellence in the retention and development of direct reports - Successful background in the delivery of multiple/ complex scientific communication deliverables within set timeframes, budgets and to high standards of quality

After graduating in Information and Communication Sciences, Mónica Rojo Abril expanded her training in Investigative Journalism, Library Science and Medical Information. She has developed her professional career in the Pharma Industry in MedInfo, up to her current position as MedInfo Manager Iberia cluster, Grünenthal Spain. Mónica was one of the co-founders of the Medical Information Working Group sponsored by the Spanish Medical Association of the Pharmaceutical Industry (AMIFE), and has been co-editor and co-author of the Spanish MedInfo Guidelines in pharma industry. Passionate about Medical Information and with a vocation to share knowledge and experiences, Mónica co-leads the first and unique MedInfo Postgraduate Course in Spain.

Previous positions: Novartis Pharmaceuticals – Region Europe Medical Expert on Bone & Pain; Novartis Pharmaceuticals – Medical Information & Communication Manager; Novartis Pharmaceuticals ANKARA Rheumatology, Gastroenterology & Urology Therapeutic Area (Reg. Medical Manager); Sincanli Government Hospital, AFYON Medical Group Chairman & Chief of Staff, E.R. Doctor; Universal Group, Bodrum/MUGLA Emergency Boat and E.R. Doctor. Education: Faculty of Medicine, University of Trakya, EDIRNE.

Isabelle Widmer, MD is a life science consultant and coach based in Europe. Isabelle supports teams in both Fortune 500 companies and biotech to deliver global transformation programmes in Medical Affairs and Med Info. Combining an entrepreneurial mindset, analytical and project management skills with the ability to design and implement tailored solutions, Isabelle takes pride in proposing pragmatic, sustainable and cost-effective solutions. A published author, frequent conference presenter, recent Programme Director at Basel University in postgraduate education in pharmaceutical medicine and a Program Committee member for the DIA Annual European Medical Information and Communications Meeting she is passionate about continuing education.

Joao is a Healthcare Advocate with international experience across Medical Affairs, Retail and Wholesale Industry Organisations gathering a comprehensive vision of health and the healthcare space. In 10+ years has built and influenced strong relationships with internal and external stakeholders, institutions and government agencies to deliver crucial public healthcare policies. Within the Medical Information space Joao believes that bringing key insights on patients’ and healthcare providers’ unmet needs together with scientific information to deliver successful new drug launches and customer centric solutions is a key for success.

Trained as PharmD and with post-graduations in Management, Pharmaceutical Medicine, Drug Safety, Regulatory Affairs, Quality and Auditing, she has held several leadership roles in pharmaceutical industry for more than 25 years, in areas that include Medical Information, Drug Safety, Regulatory Affairs, Manufacturing and Compliance. Her experience has allowed a successful leadership of a therapeutic area as well as of several regional & global key projects such as in-house frontline pilot, global operations management for the integration of new products, product specialists internships programmes, medical writing vendors implementation, coordination of internal and external relationship projects, and global patient content strategy.

Franziska studied biology at the RWTH Aachen University, Germany and holds a PhD in natural sciences (Dr. rer. nat.). She joined the pharmaceutical industry as Medical Advisor (Dermatology) at AbbVie Deutschland GmbH & Co. KG in 2013. In 2015, she started as a Medical Editor specializing in Oncology and Immunology for Coliquio GmbH. Franziska joined Merck Healthcare KGaA in 2016 as Medical Information TA Manager (Oncology), leading global medical information for avelumab and since 2019 also for bintrafusp alfa. In this role, she is working closely with her Pfizer Inc. counterpart Karen Terra on medical information processes for the Merck KGaA-Pfizer Alliance product Bavencio® (avelumab).

Jane Lamprill RSCN FICR is a freelance healthcare writer who founded ‘Please Read Carefully’ in 2017. She has written easy-language information for patients aged 3-83 years since 1999. And more recently, lay summaries. Jane trained as a children’s nurse at Great Ormond Street Hospital London. She has 17 years’ clinical trials experience as a senior SSC. This provided important insights into how patients understand (or not!) their medicines information. She is a trained and published children’s author with expertise in writing clear, patient-centric materials. She also (1) owns Paediatric Research Consultancy, which she started in 2004 and (2) is an expert grant reviewer for the European Commission’s Horizon 2020 research programme.

My name is Susan Mohamed and I work for Pfizer Medical Information, based in the Netherlands. I graduated with a degree in Biomedical Sciences and followed a specialization in science communication. I started with Pfizer in 2015 as a frontline agent and subsequently joined the Neuroscience and Pain team as a MI specialist. For the past year, I have been in secondment as MI Operations manager. In that capacity, I am digital lead for Europe and oversee our websites, ensuring we continue to improve the customer experience. Together with my team, we move innovative initiatives forward and work on the digital strategy for MI.

Jayne has worked in the pharmaceutical industry for 30 years and has 27 years' experience in Medical Information and Code related activities. She worked for MSD and Pharmacia and has now run her own successful company for 18 years. She trains staff in both MI skills and the UK ABPI Code of Practice and so this is a dream presentation combining both of her favourite topics.Outside of work, Jayne is a self-confessed chocoholic and a classical singer, singing in one of the UK's top amateur choirs.

Riwa Tanaka has been working in the drug development industry for over 10 years. She started at Chugai pharmaceutical Company as a biostatistician in the department of clinical development in 2005 and transfer to the Medical Affairs Div. from 2013. She was involved in implementing several systems, speech to text, voice digest and chatbot.

Chris joined the industry 9 years ago in frontline Medical Information with a background in Anthropology and Medicine. He has since transitioned into managing people and processes in Medical Information, covering several busy markets across Europe. He is experienced in leading diverse and multilingual teams in various locations and this includes both the vendor as well as ‘in-house’ business perspectives. Originally from Austria, Chris is currently based in the UK as MI Operations Manager for Pfizer. He is passionate about Quality and ensuring provision of excellent Medical Information by optimal use of systems and by taking cultural differences and customers’ needs into account.

An academic background in Electronic Engineering he’s worked in IT at Lilly for over 30 years, with the last nine years focused on providing IT consultancy & leadership to the Global Medical Affairs area. Experience in designing and building Omni-channel customer contact centres as well as innovative tools & process to support customer agents. In 2015, he was part of a Lilly team that won the PMEA Innovations award for developing www.lillymedical.com providing medical answers online. An active member of MILE, a founding partner/technology advisor as well as leading their sub-team focused on Digital solutions. He led the development of their cross-industry customer portal that allows HCP & Consumers find Pharma Medical Information services.

Evelyn R. Hermes-DeSantis, PharmD, BCPS, is the Director for Research and Publications for phactMI and Professor Emerita at the Ernest Mario School of Pharmacy at Rutgers, the State University of New Jersey. She is dedicated to advancing and elevating the practice of medical information. She received both a BS in Pharmacy and a PharmD from Rutgers and completed a Drug Information specialty residency at the Medical College of Virginia Hospital in Richmond, Virginia prior to working at the University of Utah Hospital Drug Information Service. For 25 years she was the Director of Drug Information Services at Robert Wood Johnson University Hospital and a Clinical Professor at the Ernest Mario School of Pharmacy at Rutgers.

I have worked in Medical Information for over 15 years both in Europe and JAPAC. Initially starting my career responding to customer enquires I progressed in to Management and internal business operational roles. I am passionate about delivering a high-quality customer experience whilst realising the benefits that Medical Information services provide both internally and externally. As the Director for Client Services within ProPharma Group I am able to realise my passions whilst I work alongside clients and our internal teams to ensure we meet and exceed service expectations.

Sagi is the visionary of the company and is responsible for strategies that continue to help healthy growth of the organization, expand clientele, add service portfolio and create a delighted global customer base. Sagi has a decade of industry and domain expertise in the life science / pharmaceutical space, specifically in clinical data management, Electronic Data Capture, PV and Electronic Clinical Trial Management.

Ruth is head of Medical Information at Biogen in Germany. She has broad experience in several Medical and MedInfo roles in the Pharmaceutical Industry. Her role is located in Medical Operations with responsibilities covering e.g. the implementation of new or improved processes, the optimization of the existing MedInfo process, and driving the “digitalization” of MedInfo Services. With a focus on Patient Centricity, the majority of Medical Information requests at Biogen, Germany, are currently received from Patients.

Karen studied biochemistry at ETH Zurich & holds a PhD in immunology from the Univ. of Edinburgh Medical School. She joined the pharma industry at Wyeth AG in 2003 working in sales & marketing in the fields of rheumatology & dermatology. She then joined Clinical Research at Pfizer AG managing international clinical trials phase II – IV as a Clinical Project Manager/CRSM in Switzerland. In 2009, transitioning to Medical Information Specialist for oncology in the EMEA region. A member of the global Pfizer MI product team for renal cell cancer & chairing the global Pfizer MI product team for immuno-oncology/Bavencio (avelumab). Currently the chair of the IO global product team working closely on the Pfizer-Merck KGaA Alliance product Bavencio.

Simon Johns has over 25 years of experience supporting global pharmaceutical customer projects. As Director of Medical Information (MI) and Marketed Product Safety at IQVIA, he manages global MI projects focused on process optimization and technology enablement to drive enhanced efficiency and customer engagement. Simon is a member of the European DIA Medical Information and Communications Training Team, advising pharmaceutical companies on best industry practices, innovation and automation. He speaks regularly on topics ranging from combined human and AI conversational agent models for MI to the benefits and increased value of integrating MI and pharmacovigilance.

Previous experience includes competitive intelligence, market research and analytics as well as medical education initiatives focusing on physician and patient advocacy groups. Over 14 years of experience in medical affairs, medical info/scientific communication, & project management in Europe. Experience in implementing & maintaining medical compliance platforms, for tracking & documenting the review & approval of promotional & training materials, development of value dossiers, analysis of Benefit-Risk profile of drug products, medical information systems, KOL management tools, publication planning & knowledge management tools. Built the Global and local teams, managed outcomes of local in bound audits as well as EMEA & FDA inspections.

Katia is a European Medical Information Capabilities specialist for Eli Lilly. With a background in Genetics, Katia has been working for six years in medical information for the European market in Lilly. Before joining Lilly, she worked in competitive watch for the pharmaceutical market in France. After working on the frontline and specializing in the autoimmune and pain area, she is now involved in the development of the content creation platforms used by the MI team and digital channels. She is passionate about innovating and improving our Medical information customers’.

Eva is currently a Grouphead Medical Information for Novartis Pharma in Germany. She has 18 years experience in pharmaceutical industry within medical information, also as Medical Officer for Cardiometabolic franchise. Within Medical Information Eva gained experience in cooperation with external first level providers and managed different cross-divisonal and cross-country Medical Information cooperation projects and teams within Novartis. Eva is member of the subcommittee Medical Information of the industry association (vfa) in Germany and holds a degree for “special pharmacist for pharmaceutical information” and is responsible for pharmaceutical information education for pharmacists within Novartis Pharma Germany.

Vinod is the Head of Aspen medical information and promotional compliance function based in Ireland. Vinod is working in Aspen since 2012 and was primarily responsible for managing the implementation of central medical information function and promotional compliance function. Vinod worked in ICON Clinical Research as Study/Project Lead before Joining Aspen. Before Joining ICON, Vinod worked as a community pharmacist in Dubai. Vinod is a qualified pharmacist who completed his Masters in Pharmacy and also hold degree in Pharmaceutical Marketing. Vinod recently completed his Masters in Pharmaceutical Medicine from Trinity College, Dublin

Abhilasha has about 10 years of medical and scientific communication experience with focus on Medical Information. Previously, she has worked as a medical communication writer for the World Health Organization and a private Communications agency. In her last position at Actelion, Abhilasha was Senior Global Medical Information Manager with responsibilities including delivery of multiple/ complex scientific communication deliverables within set timeframes and played a pivotal role in the configuration, design and roll out of a new global medical information IT system. In her current position at Bayer, Abhilasha leads on global medical information content management for the company’s Ophthalmology franchise.

Katie started with TransPerfect 12 years ago in New York City. She moved to London in 2009 to oversee some of TransPerfect’s key life sciences clients across Europe. She is responsible for helping companies create meaningful customer experiences. She manages a team of incredible life sciences account management professionals across Europe. Passionate about driving gender parity in healthcare, Katie sits on the Healthcare Businesswomen Association UK board and oversees Volunteer Engagement and Membership.

MPharm, a global Medical Information expert, Kaja has a distinguished record of external scientific communication, congress presence, & healthcare professionals support. A specialist in analyzing MI data trends from various markets, managing compliant delivery of vendor services. Starting at Pfizer, she supported both front-line and second-line activities. Which resulted in a poster, “A Multinational Analysis: comparison of western and eastern European countries 2014-15”, which was presented at the DIA congress in Berlin in 2016. Currently, she is responsible for Immunology & Rare Genetic diseases therapeutic areas. She supports various internal activities, is interested in digital communication channels, & AI for healthcare.

Saad Rahman is a life sciences and pharma IT professional with more than a decade of experience in the IT Life Sciences industry concentrating on drug safety, pharmacovigilance, medical information and communications. He heads Product Management at Techsol with experience in product design, solutions architecture and delivery management. Saad has been responsible for the concept, development and release of Techsol’s flagship product, MedInquirer, from its inception.

Furhaad works in the Medical Compliance, Innovation and Information team at Celgene (formerly the regional Medical Information team). With 12 years industry experience spanning short times in Drug Safety and Regulatory Affairs, he currently works as the Solid Tumour Medical Information lead for the EMEA region, the Medical Affairs Compliance lead which involves HCP engagement and educational grants, and the Medical Affairs Innovation lead which involves technology projects such Apps and company technology solutions. Originally from the UK, Furhaad has lived and worked in Switzerland for 8 years, focusing only on Medical Affairs. He has always enjoyed the challenge of communicating data and looking at innovative ways to present information.

Jason is a Managing Partner at 3vue, LLC. He is a developer by trade, but his interpersonal skills, consultative sales approach, and ability to architect dynamic solutions have aided 3vue’s success. He starting his career in the financial retirement outsourcing sector with Aon Hewitt and Lincoln Financial Group (LFG). In 2006, he transitioned to the Life Science industry with a focus in Medical Information, joining Online Business Applications (OBA), makers of IRMS. Jason co-founded 3vue, LLC in 2009 and has been a driving force behind 3vue’s success and rapid growth within Life Science. Jason and 3vue are engaged with 6 of the top 25 Life Science organizations and are recognized as the leader in Medical Affairs analytics.

Jelena is a pharmacist with PhD in Medicinal Chemistry, Faculty of Medicine UCL. Jelena has gained her industry experience in the UK working as a Medical Affairs expert on launches of new products, medical devices and establishing patient testing for personalized medicine. During her tenure in Celgene, she and her team were integrally involved in launches of 8 new products and 19 new indications. This included not only co leading relevant projects but guiding in terms of codes of conduct. In addition, several MI and MA platforms and databases were developed and lunched by her and her team. Her commitment to the growth and evolution of the MI and MA has made her valuable and recognized leader in her organization.

Paola is a Biologist, experienced Medical Information manager with 20 year career in the pharmaceutical industry working in medical department, covering different roles and responsibilities before joining Medical Information. Skilled in Pharmacovigilance, Clinical trials, Medical activities. As Medical Information Cluster Lead she is responsible for the development, management and implementation of strategic Medical Information objectives across portfolio within broad therapeutic areas and for the coordination of Medical Information activities within the countries to ensure alignment and cohesiveness across MI global organization.

Alex Farrell started with TransPerfect in 2012 in Philadelphia, moving to London in 2014. Alex is responsible for strategic account management in the pharma, medical device, and consumer products industries in EMEA, with a team of account managers across the region. Alex specializes in the implementation of new technologies and services in enterprise accounts, with a focus on clinical operations, safety/pharmacovigilance, and regulatory affairs.

Adam is Director of Program Management at TransPerfect. He brings more than 15 years of experience in the translation industry, holding various positions across Project, Site and Relationship Management. At TransPerfect he is responsible for the cooperation with large CROs and Pharma, specializing in governance building, process streamlining, technological innovations (including the application of AI) in the Clinical, MedInfo and Pharmacovigilance space.