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Virtual

Oct 13, 2021 12:45 PM - Oct 15, 2021 5:00 PM

(Central Europe Standard Time)

Medical Information and Communications Conference

Engage and Exchange with the Biggest Medical Information Community in Europe

Session 1: Ensuring patient-centricity in Medical Information

Session Chair(s)

Sarah  Dunnett

Sarah Dunnett

Medical Operations Partner

Sarah Dunnett Consulting Ltd, United Kingdom

Understanding the patient community and their needs is the first step in shaping Medical Information services to directly support patients. Whether a company is providing novel medicines for orphan diseases, or established therapies for prevalent conditions, or both, Medical Information functions must be creative and flex their delivery model while staying compliant to the regulations. We’ll start this session hearing the patient perspective from a patient advocacy alliance – we’ll explore patients’ lived experience with a range of neurological conditions, and consider their information needs. A global medical information outsource partner will then share their overview of how different companies deliver medical information support for patients and learn from a pharmaceutical company who have built an innovative and sustainable Medical Information solution for patients.

Learning Objective : To share steps, process, and insights used to stand up a patient facing medical information site. With a focus on lessons learned and innovations.

Speaker(s)

Georgina  Carr, MSc

Exploring the information needs and experiences of people with neurological conditions

Georgina Carr, MSc

The Neurological Alliance, United Kingdom

Chief Executive

Rita  Fitzpatrick

The Outsource Partner Perspective Regarding Patient Enquiries

Rita Fitzpatrick

ESMS Global, United Kingdom

General Manager

Thomas  Green, MSc

A Story of Firsts: Developing a Patient Medical Information Site

Thomas Green, MSc

Eli Lilly, Ireland

Senior Capabilities Specialist

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