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Session 1: Keynote Address: A Roadmap for Patient Engagement in Healthcare: Change Strategies and Measurements that Drive Them
Session Chair(s)
Lee Thompson, MS
Senior Researcher
American Institutes for Research, United States
The American Institutes for Research (AIR) “Roadmap for Patient and Family Engagement in Healthcare – Practice and Research,” provides concrete guidance for achieving meaningful patient and family engagement in the healthcare field. This collaboration of AIR and the Gordon and Betty Moore Foundation was undertaken because, despite clear evidence that patient and family engagement helps achieve better quality of care, better outcomes, and lower healthcare costs, it had remained the exception, not the rule. Lee B. Thompson, MS, Senior Researcher at AIR, will share the vision for the Patient and Family Engagement Roadmap, the unique approach to its development, and how its strategies go beyond tactics to include the milestones that are key to assessing implementation progress and results.